Derby · Derbyshire · Leicestershire

Locked out, broken in,
or just want it done properly.

A licensed, insured locksmith with 15 years on the tools. Emergency lockouts, car and safe opening, lock fitting and UPVC door repair across Derbyshire and Leicestershire — 7 days a week, 7am to 11pm.

MLA-aligned standardsDBS checked£2m public liability
30 min
Average response time
7 days
Open 7am – 11pm
15 yrs
On the tools locally
12 mo
Workmanship guarantee

Why Star Locksmith

Old-school standards.
Modern security.

Locksmithing is a craft. It is not glamorous work — it is precise, patient and unhurried. That is the standard you should expect, and it is the only standard we know how to deliver.

Certified

Licensed · Insured · DBS-checked

  1. 01

    One locksmith, start to finish.

    You speak to me on the phone, I turn up at your door, I do the work. No call-centre handover, no third-party contractor.

  2. 02

    Non-destructive entry first.

    Drilling is a last resort. I open most locks without damage — saving you the cost of replacing the cylinder.

  3. 03

    Insurance-approved fitting only.

    High-security, insurance-approved locks and anti-snap cylinders as standard, so your home insurance stays valid.

  4. 04

    You pay when the job's done.

    We don't quote blind over the phone — we tell you the price on site, before any work starts. You only pay once the job is finished.

What our customers say

Rated 4.9 / 5 by 47+ customers across the East Midlands.

4.9 average

47+ verified reviews · 100 % five-star

Locked my keys in the car with the kids strapped in the back. Phoned and he was there in 18 minutes — opened it without a scratch. Saved a real panic. Honest, calm and fair.

Sarah W.

Derby · Car Unlocking

Front door wouldn't lock — had three other locksmiths tell me I needed a brand new door. Star Locksmith diagnosed a failed multipoint mechanism, ordered the right one, fitted it the next morning. £180 instead of £900. Genuine bloke.

James P.

Belper · UPVC Door Repair

Moved into a new place and wanted all the locks changed for peace of mind. Called up, had four new high-security locks fitted the same week, with the paperwork for my insurance. Tidy work, no mess.

Megan H.

Ashby-de-la-Zouch · Lock Replacement

Had a break-in on a Sunday morning. Star Locksmith was here within an hour, secured the back door, replaced both cylinders and gave me a written report for the insurance. Treated us with kindness during a horrible day.

David R.

Swadlincote · Burglary Repair

Asked for a security survey before going on holiday. Walked round the whole house, told me what was fine and what to upgrade — no scare tactics, no upselling. Fitted two anti-snap cylinders the same visit.

Priya K.

Heanor · Security Survey

Locked out of the office safe and the spare key was long gone. Opened it carefully without wrecking it and sorted a new key — saved us buying a whole new safe. Spot on, and a fair price.

Tom B.

Castle Donington · Safe Opening

Slammed the door behind me with the keys still inside. He was on a job in Ashby and still got to me in half an hour, first thing in the morning. Sorted it without breaking anything. Cheaper than I expected.

Mark D.

Coalville · Emergency Lockout

Older property with original 1930s mortice locks. He carried the right replacements on the van and was sympathetic to the period feel of the doors. Didn't drill anything that didn't need drilling.

Ellen M.

Duffield · Lock Replacement

Patio door handle snapped off in my hand. Phoned at 4pm, fixed by 6pm same day. £95 fitted with a new anti-snap cylinder thrown in. Polite, clean and quick. Cannot fault him.

Richard B.

Ripley · UPVC Door Repair

My elderly mother got locked out of her flat in Alfreton. He treated her with such patience and respect — explained everything, didn't rush her, and the price was fair. Will use again without hesitation.

Anna L.

Alfreton · Emergency Lockout

Locked my keys in the car with the kids strapped in the back. Phoned and he was there in 18 minutes — opened it without a scratch. Saved a real panic. Honest, calm and fair.

Sarah W.

Derby · Car Unlocking

Front door wouldn't lock — had three other locksmiths tell me I needed a brand new door. Star Locksmith diagnosed a failed multipoint mechanism, ordered the right one, fitted it the next morning. £180 instead of £900. Genuine bloke.

James P.

Belper · UPVC Door Repair

Moved into a new place and wanted all the locks changed for peace of mind. Called up, had four new high-security locks fitted the same week, with the paperwork for my insurance. Tidy work, no mess.

Megan H.

Ashby-de-la-Zouch · Lock Replacement

Had a break-in on a Sunday morning. Star Locksmith was here within an hour, secured the back door, replaced both cylinders and gave me a written report for the insurance. Treated us with kindness during a horrible day.

David R.

Swadlincote · Burglary Repair

Asked for a security survey before going on holiday. Walked round the whole house, told me what was fine and what to upgrade — no scare tactics, no upselling. Fitted two anti-snap cylinders the same visit.

Priya K.

Heanor · Security Survey

Locked out of the office safe and the spare key was long gone. Opened it carefully without wrecking it and sorted a new key — saved us buying a whole new safe. Spot on, and a fair price.

Tom B.

Castle Donington · Safe Opening

Slammed the door behind me with the keys still inside. He was on a job in Ashby and still got to me in half an hour, first thing in the morning. Sorted it without breaking anything. Cheaper than I expected.

Mark D.

Coalville · Emergency Lockout

Older property with original 1930s mortice locks. He carried the right replacements on the van and was sympathetic to the period feel of the doors. Didn't drill anything that didn't need drilling.

Ellen M.

Duffield · Lock Replacement

Patio door handle snapped off in my hand. Phoned at 4pm, fixed by 6pm same day. £95 fitted with a new anti-snap cylinder thrown in. Polite, clean and quick. Cannot fault him.

Richard B.

Ripley · UPVC Door Repair

My elderly mother got locked out of her flat in Alfreton. He treated her with such patience and respect — explained everything, didn't rush her, and the price was fair. Will use again without hesitation.

Anna L.

Alfreton · Emergency Lockout

Authentic reviews from customers across Derbyshire & Leicestershire

FAQ

Common questions, straight answers.

What people most often ask before they pick up the phone. If your question is not here, ring us — there is no daft question and no obligation.

  • How quickly can you get to me?

    Our average response time across Derby and the surrounding towns is around 30 minutes. If you are central to one of our covered areas (Derby, Belper, Ripley, Swadlincote, Ashby) it is usually closer to 20 minutes.
  • What are your opening hours?

    We operate 7 days a week, from 7am to 11pm. There is no separate weekend rate — the price is the same whichever day you call.
  • Do you give a price before you start work?

    Yes — but not over the phone. Every job is different, so we don't quote blind. We come out, look at the actual work, and tell you the price before we start. You only pay once the job is finished.
  • Will you have to drill the lock?

    Almost never. Drilling is a last resort — most lockouts are resolved with non-destructive entry techniques, meaning we open the lock and leave it working perfectly. We always try this first.
  • Are you licensed and insured?

    Yes — fully insured for £2 million public liability, DBS-checked, and aligned with Master Locksmiths Association standards. We can provide certificates and proof of identity on request.
  • Do you fit insurance-approved locks?

    Yes. We supply and fit high-security, insurance-approved mortice locks and anti-snap euro cylinders. We'll advise on what's needed to keep your home insurance valid.
  • What payment methods do you accept?

    Card (contactless and chip-and-PIN), bank transfer, and cash. Payment is taken on completion, once you are happy the job is done.
  • What services do you offer?

    Emergency lockouts, car unlocking, safe opening, lock fitting and replacement, door lock repair on UPVC, composite and wooden doors, burglary repair and home security upgrades — across Derby, Derbyshire, Leicestershire and the surrounding area.

Need help today?

One call and we're on our way.

Locked out, broken in, or worried about a lock that has not felt right? Give us a ring — we're out 7 days a week, 7am to 11pm, and we'll tell you straight away if we can help.